All payments must be made in US dollars unless prior arrangements have been deemed acceptable to pay in a different currency by the seller. Total amount of payment required is high bid amount + shipping.

All payments are to be made directly to "AuctionJAM Inc" on behalf of SickKids Foundation.

Money orders, certified checks, and bank drafts should be made payable to "AuctionJAM Inc".

All money orders, certified checks, and bank drafts should be mailed to:

AuctionJAM Inc.
12 Upjohn Road, Unit 4a
Toronto, Ontario
M3B 2V9
Canada

The total amount owing is your high-bid amount + shipping (unless you are arranging a pick-up).

Q. Is there sales tax?
A. No. Sales tax will not be charged to the winning bidder.

Q. Who pays for shipping and how does it work?
A. All shipping & handling charges are the sole responsibility of the bidder/buyer. Please see item description for item shipping fee. We will ship to Canadian, U.S., and International locations. Customs and duty charges may be applicable to orders shipped outside Canada and are the sole responsibility of the bidder/buyer. All items must be shipped to the winner unless otherwise agreed to at end-of-auction, at the sole discretion of the auction management company. The method of shipping is at the sole discretion of the auction management company and will be based on shipping address and item requirements.

If you buy more than one item we are happy to combine shipping whenever possible to save you money on shipping fees. The combined shipping fee will depend on the size and weight of your package. Please contact us AFTER you have won multiple items but BEFORE making your payment for combined rate on your items. Not all items can be combined due to their shipping requirements, and therefore combined shipping is at the sole discretion of the auction management company.

Q. I live in Toronto, can I pick-up my item and save on shipping fees?
A. We offer FREE local pick-up in Toronto at the auction management company's office located in North York at York Mills and Leslie. You must make an appointment for pick-up and receive confirmation of your time before coming to the office. Pick-up hours are 9:30 am - 4:30 pm Monday through Friday. The pick-up location is:

AuctionJAM Inc.
12 Upjohn Road, Unit 4a
Toronto, Ontario
M3B 2V9
Canada

Q. What happens if I decide I want to return my item? Can I return or exchange it?
A: Due to the nature of this auction, the item is sold "as is" without any warranty, representation, condition, undertaking or term of any kind, express or implied, statutory or otherwise, including without limitation, the warranties of mechantability, non-infringement or intellectual property, or fitness for particular purpose. Where applicable, all use the item shall be subject to the item's rules of use and appliable policies regarding use. There will be no returns, exchanges or refunds. There are also no replacements.

Q. Can you tell me more about SickKids Foundation?
A. Childhood is a unique and special stage of life. Thankfully, many children get through their childhood with nothing more than minor illnesses and a few cuts and scrapes. But for those whose lives are interrupted by serious injury or illness, there is The Hospital for Sick Children.

Since 1875, The Hospital for Sick Children has contributed to countless advances in children's health and the lives of millions of children have been profoundly changed for the better as a result. Outstanding patient care, research and education have helped SickKids to emerge as one of the best centres for children's health care in the world.

Since the earliest days of The Hospital for Sick Children, people from all walks of life have contributed to making SickKids better. Through their generosity, these supporters have been our main source of funding for what government does not provide for research, new equipment, and renovations. These funds help ensure that the hospital continues to be one of the world's leading paediatric centres.

The mission of SickKids Foundation is to inspire and support the philanthropic spirit in individuals and organizations. We invest our communities' contributions in outstanding paediatric care, research and education to help children at The Hospital for Sick Children, throughout Canada and around the world.

Q. Can you tell me more about Operation Herbie?
Operation Herbie is an energetic and committed volunteer based fundraising group that has been inspiring communities and raising money for the Herbie Fund for over 27 years at The Hospital for Sick Children. The group is dedicated to bringing children from all over the world, who are in need of life-saving or life-altering surgeries, to SickKids for medical treatment.

The children are selected based on the severity of their medical needs and their lack of access to specialized medical care in their home country. No child needing medical care is denied treatment based on race, religion, geographic location or financial resources. Operation Herbie believes that the future of our world lies in the health and well being of our children; and there is no greater reason for generosity and compassion than to care for a child in need.

Operation Herbie exists solely to provide children from overseas with medical attention and life-saving operations not available to them in their countries of origin due to a lack of finances and medical expertise.